Website Terms of Use

1. General

In these terms, ‘we’, ‘us’, ‘our’, ‘this website’ ‘Bravo’ means Bravo Pumps Australia [ABN/CAN].

By accessing this site you agree to be bound by these Terms and Conditions, as well as all applicable laws and regulations, and agree that you are responsible for compliance with any applicable laws with respect to our products.

These terms form a contract between you and Bravo.

Please read these terms and conditions carefully before accessing or using this website. These terms contain important information about the purchase of goods and the legal responsibilities of both Bravo and users.

2. Privacy Policy

By placing your order with us, you agree that we may store, process, transmit and otherwise use your data for the processing of your order, and to provide you with information on Bravo products or deals from time to time. Please refer to our Privacy Policy for more information.

3. Usage of This Website

You must not use our products for any illegal or unauthorised purpose nor may you, in the use of this website and products, violate any laws in your jurisdiction.

You must take your own precautions to ensure that your use of this website does not expose you to risk of viruses or other dangers which may cause you loss.

You must take your own precautions to ensure that your passwords and/or usernames remain confidential. Bravo shall not be liable for any loss related to or arising from our account and/or passwords being compromised.

We take no responsibility, and shall not be liable for any losses or damage which mayarise in connection with your use of this website.

You must not:

  • commit or encourage a criminal offence;

  • transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;

  • hack into any aspect of the Service; corrupt data;

  • cause annoyance to other users;

  • infringe upon the rights of any other person's proprietary rights;

  • send any unsolicited advertising or promotional material, commonly referred to as "spam", including but not limited to the promotion of pyramid schemes, chain letters or disruptive commercial messages;

  • or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

Bravo will report any such breaches to the relevant law enforcement authorities and disclose your identity to them.

4. Capacity

By using this site you represent that you are over the age of majority in your jurisdiction and agree to only use products of this site in a lawful manner. If you have not obtained the age of majority in your jurisdiction, you are unable to place orders with Bravo.

5. Testimonials, User Comments and content posted by third parties and other users

We are not responsible for, and do not endorse, Content in any posting made by users or third parties on this Website. Under no circumstances shall Bravo be held liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to you in connection with any Content posted by a third party, including other users on the Website.

6. Errors, Inaccuracies, Omissions.

We do not warrant or guarantee that information or content found on this website is accurate, complete or current. Any information/content is provided for general information only and hence should not be relied upon for making decisions without having regard to other sources of information.

You agree that you do not rely on any information contained on this site in purchasing from this website.

We have made our best endeavours to display images and colours of products as accurately as possible. We cannot guarantee that images and colours will appear entirely accurate.

7. Availability of Content

We shall not be liable if for any reason this site or any part of it is unavailable at and for any time.

8. Third Party Content and Links

This site may contain links to other websites and content over which Bravo has no control. These links may not be correct or current, and we shall not liable for any content which this site may link to.

10. Intellectual Property

All content included on this Website, such as text, graphics, logos, is the exclusive property of Bravo or its suppliers and is protected by Australian and other copyright laws and international treaties.

The content and software on this Website may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Website is strictly prohibited unless authorised by Bravo in writing.

11. Bravo Repair Centre

Our repair centre is for the benefit of customers who purchase through us, and we reserve the right only to repair our customers’ products.

11. Terms of Sale

a. Prices

We make every endeavor to keep our prices up to date and accurate, however a number of factors may vary costs and we reserve the right to amend prices at any time without notice.

Once we have accepted an order pursuant to this clause, the price cannot be varied unless agreed to in writing (including email) by both parties.

All prices exclude delivery costs. Delivery costs will be added to the total cost of your purchase once calculated by us.

All orders have a flat rate of postage per item of $12 AUD (within Australia).

b. Payment

The available payment options will be presented at the time of purchase.

Credit card information is encrypted during transfer over networks, however people or security systems are not infallible, and we do not guarantee the safety of any information transmitted as a result for your use of the website and shall not be liable for any losses thereby incurred.

c. Risk and Title

The risk in any products that you order from us will pass to you at the point of dispatch to the chosen method of delivery, irrespective of when payment is completed.

You agree that all products remain our property until you have paid for them in full. Until then, you acknowledge that we remain the equitable and legal owner and that you are in possession of those products only as our bailee until you have completed payment.

d. Delivery

You accept that dates we give you for delivery are our best estimate, are given in good faith and may be subject to change without notice.

We will deliver products ordered to the address supplied on your order form or to an alternate address that we agree in writing.

You agree that delivery will be complete when the products are dispatched to your nominated address. Delivery by us to a carrier will be deemed to be delivery to you. If your parcel become lost or damaged please contact the carrier.

Most parcels are dispatched to the carrier within 1-2 business days after we receive cleared payments.

Delivery estimates are provided as a guide only and are based on stock being available and no unforeseen circumstances. Bravo shall not be liable for any loss or damage arising in connection from any failure to deliver within the estimated time frame.

e. Refunds and Returns

Bravo will comply with its obligations under any applicable consumer protection legislation that cannot be excluded.

All returns/exchange must be discussed with Bravo Pumps Australia within 14 days of delivery. All return shipping costs are to be covered by the customer for returns and exchanges.

Items need to be returned in original packaging.

Returns should be returned to original place of purchase with receipt of purchase.

f. Cancellations

Bravo reserves the right to cancel orders for any reason or to cancel the purchase agreement after order confirmation.

This includes, but is not limited to, circumstances where Bravo believes the order to be fraudulent or where an error has occurred such as pricing.

Bravo accepts no liability for any resulting damages or costs suffered by you, however we will refund the purchase price to you (where it has already been paid).

g. Customs and Duties and Taxes

All prices on this website, unless otherwise indicated include GST.

For orders shipped outside of Australia, you are the importer of record of any product liable for any customs, duty and taxes. These factors are beyond the control of Bravo and it is your responsibility to contact the relevant government departments to ascertain any fees, taxes and charges which may be payable by you.

h. Stock Availability

All items sold on this site are subject to availability and we reserve the right not to accept or cancel any order for products that are out of stock.

i. Manufacturers Warranty

Some of our products are covered by a manufacturers warranty. This information will be available in the product description of each product with more detailed information available on/in the packaging.

Australian consumers:

Your warranty is subject to the following conditions:

The item has not been misused, abused, neglected, altered, modified or repaired by a non-authorised repairer. The item has not been used for trade, professional or hire purposes. The item has not sustained damage through foreign objects, substances or accidents.

Your warranty does not cover: Components that are subject to natural wear and tear by normal use in accordance with operating instructions.

Unauthorised/improper maintenance/handling or over load is excluded from this warranty.

For guarantee claims, you will need to submit a proof of purchase in the form of a valid receipt that displays date and place of purchase.

The warranty does not replace but it is in addition to your statutory rights.


The warranty applies only to the original purchaser and may not be transferred.

Please note: Only the defective product or parts returned to place of purchase will be replaced under this warranty.

j. Charity

Part of the proceeds received by us from your purchase may be donated to ____________ [charity] which _______________ [function of charity]. Updates will be available in the about us page with more information on donations to charity. For more information about the charity visit ______________________ [website of charity if applicable.

13. Indemnity

You agree to indemnify, defend and hold harmless Bravo, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of Bravo and it’s products, or your breach of these Terms of Service.

14. Variation

Bravo shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website, including the terms of conditions and privacy policy.

It is the user’s responsibility to check this page for any changes.

15. Invalidity & Severance

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected, and all other clauses will remain in full force and effect.

So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly.

16. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions, and you agree that no conduct of Bravo shall operate as waiver of any right under this agreement. Any waiver of any term of the agreement will be effective only if in writing and signed by an authorized representative of Bravo.

17. Disclaimer

If any law or regulation including but not limited to the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law, confers rights and remedies to you in relation to the provision by us of products or services ordered by you which cannot be excluded, restricted or modified we do not exclude these rights but we do exclude all other conditions and warranties implied by custom, law or statute.

Except as provided for by rights which cannot be excluded by law:

(a) all products and services ordered by you are provided without warranties of any kind, either express or implied;

(b) we do not warrant that those products and services will be complete or free from all errors;

(c) we do not warrant that information will continue to be available to us to enable us to keep those products and services up-to-date; and

(d) all representations are expressly excluded and you have not relied on any representations in ordering products and services from us.

Subject to this clause and to the extent permitted by law, under no circumstances (including but not limited to any act or omission on our part) will we be liable for any loss or damages of any kind whatsoever, whether arising under tort, contract, statute (where possible) or any other legal right or remedy whatsoever, which result from any use, misuse or any inability to use, our products or services.

18. Governing Law and Jurisdiction

These Conditions will be governed by and construed according to the law of New South Wales and the parties agree to submit to the exclusive jurisdiction of the courts and tribunals of or exercising jurisdiction in that State.

19. Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Bravo.

20. Terms of trade 

A 30 % cancellation fee applys to all orders if the order has been packed and paid for / All adminstration costs / paypal fees / credit card fee's  / shipping fee's / warehouse fee's will be passsed on to the customer.